Espresso Break is sponsored by Inverness Espresso Roasting Co.
Q: What impressed you to begin Highland Print and Design?
Douglas – Having labored within the print/design business since 2000 as an worker it turned obvious to me that I wished to personal and run my very own enterprise. This started in a administration position when my software for Centre Supervisor at Prontaprint Inverness was accepted in Could 2010. 4 yr on, I used to be provided the chance to purchase the enterprise which I grasped with each arms and Highland Print & Design was born.
Jo – I’m Doug’s higher half and he has known as on me a couple of occasions to assist out when jobs have been wanted to be accomplished by a deadline and I at all times knew that when the time was proper I want to work with him full time. By January 2023 I’ll have been with the corporate 6 years.
Q: What do you take pleasure in most about your job?
Douglas – We’ve such a variety of merchandise, companies and experience that’s on provide and each job is exclusive. We work on so many initiatives each day, massive and small. While you work so carefully with prospects, you actually get to know one another which is de facto superb and a fantastic buyer expertise is de facto vital to us.
Jo – On a regular basis is totally different as you simply by no means know what will are available in subsequent and the timescale to get it carried out.
Q: What recommendation would you give to somebody in a administration place?
Douglas – You as a supervisor must be and may instil in your workforce; Reliability: do what you say you will; An awesome work ethic: be keen about what you do; Have information/educate: be proficient in your craft and know your product.
Jo – At all times care for the employees as a result of on the finish of the day they’re there to assist.
Q: What are the largest rewards in your line of labor?
Douglas – For me, when your prospects are delighted with what you’ve created for them, whether or not it’s a easy flyer or a whole branding undertaking that’s the best reward for a designer and the enterprise proprietor. I’m at all times happy with the workforce to see our work when out and about, whether or not it menus in a restaurant, car livery that I move on the street or a tremendous brand that’s lit up on an indication.
Jo – Serving to our shoppers to realize their goals and bringing their visions to actuality.
Q: What are the largest challenges?
Douglas – The pandemic hit us fairly laborious however we received by means of it with continued help from our buyer and have come out the opposite aspect stronger. Our business has seen some loopy will increase in materials prices and likewise shortages all through 2022 which sadly has meant we now have needed to enhance most of our costs, albeit as minimal as attainable.
Jo – On a regular basis is a problem, some extra pleasing than others however we simply do what we are able to to maintain going.
Q: What’s one of the best recommendation you could have ever been given?
Douglas – In no matter profession you select be sure to are keen about what you do. Any talent will be discovered and taught however ardour can’t. I can hand on coronary heart say that I’m keen about what I do day by day.
Jo – When Douglas first began the enterprise I used to be advised the primary 5 years could be the toughest however stick in it does get higher and by no means a more true phrase stated.
Q: How do you calm down away from work?
Douglas – I take pleasure in spending time with the household. I’m not the best by any means however I do take pleasure in a recreation of golf with mates.
Jo – Spending time as a household from watching the boys play soccer or simply chilling at house with the canine.
Q: For those who have been planning a fantastic escape the place would you go?
New York or Australia, New York as a result of we each went there in 2020 for a couple of days and though we did quite a bit there may be nonetheless a lot to do and see, Australia as we now have shut mates who’re residing over there and would like to go and spend a while with them.